Returns & Exchanges

Montbell is committed to your satisfaction with our high-quality outdoor gear and apparel. If you are not completely satisfied with your purchase, you may return or exchange items within 30 days of the delivery date provided they are in new, unused condition with original tags attached.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Prepare the Package

  Securely pack the items in their original packaging, ensuring all original hangtags and labels are included to qualify for a full refund.

• 3.
  Ship the Items

  Print the prepaid shipping label provided by our portal and drop off your package at any authorized carrier location.

• 4.
  Receive Refund

  Once our warehouse inspects and approves the returned items, your refund will be processed back to your original payment method within 7-10 business days.